Comprehensive Used Car Warranty at Lava Automotive
At Lava Automotive in Saskatoon, SK, we’re committed to giving you peace of mind with every vehicle purchase. Our warranty coverage offers reliable protection on key vehicle components, ensuring that you drive away with confidence. Whether you’re buying a new or pre-owned vehicle, our warranty plans cover essential systems to keep your vehicle running smoothly. Each plan includes clear terms on what’s covered and offers options for extended protection, so you can choose the level of coverage that best suits your needs. Drive with assurance knowing that Lava Automotive stands behind you on every journey.
Types of Warranties:
Manufacturer’s Warranty:
At Lava Automotive, we understand that quality and reliability are paramount when you purchase a vehicle. For many of our newer vehicles, the manufacturer’s warranty offers additional peace of mind, ensuring coverage for a range of potential issues within a specified period. The manufacturer’s warranty is typically included with the vehicle at the time of purchase and covers various essential components like the engine, transmission, and drivetrain, often with separate warranties for other systems like emissions, electrical components, and corrosion protection.
Each manufacturer sets its own terms, with coverage usually lasting for a specific number of years or miles—commonly three to five years or up to 60,000 to 100,000 kilometers, whichever comes first. Some warranties also include roadside assistance and towing to a dealership or authorized repair center, further enhancing security on the road.
It’s important to note that while the manufacturer’s warranty is comprehensive, it doesn’t cover wear-and-tear items such as brake pads, tires, or routine maintenance like oil changes and inspections. To keep the warranty valid, regular maintenance as specified by the manufacturer’s guidelines is essential. Should you ever need warranty assistance, our team at Lava Automotive is here to help, guiding you through the process and handling any required communication with the manufacturer.
For specific details about a vehicle’s manufacturer warranty, our knowledgeable team is always available to answer questions, clarify terms, and provide you with the confidence you need when choosing your next vehicle at Lava Automotive.
Dealership Warranty:
At Lava Automotive, we go beyond standard expectations to ensure that every vehicle we sell meets high standards of quality and reliability. Our dealership warranty is designed to provide you with extra confidence when purchasing a pre-owned vehicle from us in Saskatoon. This coverage is tailored to protect key components and systems, covering repairs on specific parts for a set period or mileage limit, so you can focus on enjoying your vehicle without the worry of unexpected repair costs.
Typically, our dealership warranty includes coverage for essential systems like the engine, transmission, and drivetrain, which are critical to vehicle performance. Additional coverage may apply to other components, depending on the specific warranty plan chosen at purchase. While our dealership warranty provides robust protection, please note that it doesn’t extend to routine maintenance items (e.g., oil changes, brake pads, or tires) or repairs resulting from wear and tear.
Our goal is to make the claims process as smooth as possible. If you experience an issue covered by the dealership warranty, simply reach out to us, and our dedicated team will help you navigate the repair process from start to finish, ensuring you’re back on the road as quickly as possible. For complete details on the warranty coverage, terms, and any specific exclusions, please speak with a team member. At Lava Automotive, we stand behind the vehicles we sell, so you can drive away with confidence.
Extended Warranty Options:
At Lava Automotive, we offer extended warranty options for those who want extra protection and peace of mind beyond the standard dealership or manufacturer warranties. Extended warranties can be customized to cover additional years and mileage, providing continued coverage on essential vehicle components and systems long after the original warranty expires. This coverage is ideal for drivers who plan to keep their vehicle for a longer period or who want extra assurance against unexpected repair costs.
Our extended warranty plans typically cover major systems such as the engine, transmission, drivetrain, and electrical components, as well as optional coverage for items like air conditioning, suspension, and advanced technology features. Some extended plans also offer added benefits, such as roadside assistance, rental car reimbursement, and towing, giving you full support in the event of a breakdown.
Each extended warranty plan comes with flexible term options, allowing you to choose the duration and mileage limit that best fits your driving habits and needs. While an extended warranty does not cover regular maintenance or wear-and-tear items, it can save you money on repairs for significant issues that might arise.
Our team at Lava Automotive is here to help you select the best extended warranty option for your vehicle. Whether you’re looking to enhance your coverage or simply want to protect your investment for the long haul, an extended warranty gives you the added confidence to drive with security. Contact us to discuss your options and find the right plan for your peace of mind.
Warranty Periods:
At Lava Automotive, we provide clear and flexible warranty periods to ensure that our customers in Saskatoon feel secure with their vehicle purchase. Our warranties are structured to meet a variety of needs, offering coverage for specified timeframes and mileage limits to protect against unexpected repairs.
For newer vehicles with a manufacturer’s warranty, the typical coverage period ranges from 3 to 5 years or up to 60,000 to 100,000 kilometers, depending on the manufacturer’s terms. This coverage generally includes major components like the engine, transmission, and drivetrain, ensuring reliability and peace of mind during the early years of ownership.
For pre-owned vehicles, our dealership warranty provides coverage for a set period or mileage limit based on the age, mileage, and specific condition of the vehicle at the time of purchase. Common warranty periods for our dealership warranty range from 3 months to 2 years, with flexible mileage limits that cater to various driving habits. For customers seeking extended protection, our extended warranty options provide additional coverage beyond the initial warranty period, with customizable terms for years and mileage to suit individual needs.
We believe in transparency, so each warranty period comes with full documentation outlining the terms, coverage, and any conditions for maintenance. Our team at Lava Automotive is here to answer any questions you may have and ensure that you understand the specifics of your warranty, so you can drive confidently knowing your investment is protected.
What’s Covered:
At Lava Automotive, our warranty plans are designed to protect your vehicle’s essential components and systems, providing dependable coverage that allows you to drive with peace of mind. Here’s an overview of what’s typically covered under our warranties:
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Engine:
Coverage includes critical components like the cylinder block, timing gears, pistons, oil pump, and more, ensuring repairs for issues that affect performance and reliability. -
Transmission:
Both automatic and manual transmissions are covered, including parts like the transmission case, torque converter, and transmission gears, protecting you from unexpected drivetrain expenses. -
Drivetrain:
This includes components such as the drive shafts, CV joints, and axle bearings, essential to your vehicle's mobility and stability. -
Cooling and Fuel Systems:
Coverage includes essential items like the water pump, fuel injectors, and radiator, helping you avoid major expenses related to overheating or fuel efficiency. -
Electrical Components:
The warranty covers key electrical components like the alternator, starter motor, and certain wiring elements, providing support for parts critical to your vehicle’s operation. -
Air Conditioning and Heating:
In some warranty plans, the AC compressor and heater core may be included, ensuring comfort no matter the season. -
Steering and Suspension:
Includes coverage for items like power steering pumps and shock absorbers, enhancing both handling and comfort.
While our warranties cover a wide range of essential systems, they exclude regular maintenance items (such as oil changes, brake pads, and tires) and repairs related to normal wear and tear. For complete details on each coverage option, please speak with a Lava Automotive representative. We’re here to ensure that your vehicle’s key systems are protected, so you can enjoy a reliable driving experience.
What’s Not Covered:
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Routine Maintenance:
Services such as oil changes, tire rotations, brake pads, and filters are considered regular maintenance and are the responsibility of the vehicle owner. -
Wear-and-Tear Items:
Parts that naturally wear down over time, including tires, windshield wipers, brake pads, and clutch components, are not covered under warranty. -
Cosmetic Damage:
Issues like paint scratches, upholstery tears, dents, or other aesthetic damage are not included in the warranty coverage. -
Environmental Damage:
Damage caused by factors such as rust, corrosion, extreme weather, hail, or salt exposure falls outside of warranty protection. -
Accident and Collision Damage:
Repairs resulting from accidents, collisions, or any incidents involving negligence, misuse, or improper maintenance are not covered. -
Aftermarket Parts and Modifications:
Any issues caused by aftermarket parts, modifications, or non-manufacturer-approved upgrades may void certain aspects of the warranty and are not covered. -
Neglect and Improper Use:
Failure to follow the recommended maintenance schedule or improper use of the vehicle, such as racing or off-roading, can void coverage for related issues.
Our goal at Lava Automotive is to ensure customers fully understand their warranty details, including what’s not covered. For specific questions or advice on maintaining your coverage, our team is always available to assist.
Claims Process:
1. Identify the Issue:
As soon as you notice a problem with your vehicle, contact our warranty team at Lava Automotive. Describe the issue you’re experiencing, along with any unusual noises, warning lights, or performance problems.
2. Provide Necessary Documentation:
We’ll ask you for a few documents to start the claim, typically including your warranty paperwork, vehicle service records, and any additional information related to the issue. It’s essential to keep up with routine maintenance, as proof of regular service helps validate claims.
3. Vehicle Inspection and Diagnosis:
Once the claim is initiated, bring your vehicle to Lava Automotive or an authorized service center. Our technicians will conduct a detailed inspection and diagnose the issue to determine if it falls under warranty coverage.
4. Claim Approval and Repair Authorization:
After diagnosis, our team will review your claim. If the issue is covered, we’ll approve the repair and get your authorization to proceed. We will also provide an estimated timeline and keep you updated on the repair status.
5. Repair Completion and Pickup:
Once repairs are complete, we’ll notify you that your vehicle is ready for pickup. At this point, you’ll receive a detailed breakdown of the work done under warranty, ensuring you have a clear understanding of the repairs.
Maintenance Requirements:
To keep your Lava Automotive warranty valid, following a regular maintenance schedule is essential. Proper maintenance not only helps your vehicle run smoothly but also ensures that your warranty remains in full effect, allowing you to take full advantage of coverage if issues arise. Here’s what’s required:
1. Routine Maintenance:
Regular services, such as oil changes, filter replacements, tire rotations, and brake inspections, should be performed at the intervals recommended by the vehicle’s manufacturer. These basic maintenance tasks are crucial for long-term performance and reliability.
2. Adhere to Manufacturer Guidelines:
Each vehicle comes with a manufacturer-recommended maintenance schedule. It’s important to follow these guidelines, as failure to do so may void coverage for issues that arise due to neglected care.
3. Use Approved Service Centers:
For repairs and maintenance, we recommend using Lava Automotive or authorized service centers. Repairs performed by uncertified technicians may impact warranty eligibility, especially if non-standard parts are used.
4. Keep Detailed Records:
Maintain records of all services, including dates, mileage, and a description of the work done. This documentation is essential when making a warranty claim, as it shows that the vehicle has been properly cared for and serviced.
5. Promptly Address Warning Signs:
If your vehicle displays warning lights or other signs of trouble, address them promptly. Delaying repairs can lead to larger issues, which may not be covered if the initial problem was ignored.
Our team at Lava Automotive is here to support you with the services you need to stay on top of your maintenance requirements. By following these guidelines, you can keep your vehicle—and warranty—in great shape for years to come.
Transferability:
1. Warranty Transfer:
Most of our dealership and extended warranties can be transferred to a new owner, allowing them to benefit from the same coverage you received when you purchased the vehicle. This can enhance the resale value and appeal of your car, making it a more attractive option for potential buyers.
2. Eligibility Requirements:
To transfer the warranty, you may need to provide certain documentation, including proof of the vehicle’s service history and details about the new owner. Typically, the transfer must occur within a specified time frame and may require the completion of a transfer form.
3. Transfer Fees:
Some warranties may involve a nominal transfer fee to process the change. This fee varies depending on the warranty terms, so it’s advisable to check the specific warranty documentation for details.
4. Coverage Continuity:
Once transferred, the warranty will maintain the same coverage limits, terms, and conditions as it did when it was originally issued. This ensures that the new owner enjoys the same protection against unexpected repair costs.
5. Informing the New Owner:
As part of the transfer process, we recommend informing the new owner about the warranty details, including what’s covered and how to file a claim. This transparency helps them understand their rights and responsibilities under the warranty
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